Frequently Asked Questions
Do you have questions? Before contacting us you might want to look through the questions and answers in this section.
Why is power not steady in the estate?
There are several reasons for this most of them beyond our control and more importantly not peculiar to our estate. However, the Exco is in negotiation with AEDC for an alternative solution that will bring relatively steady power to the estate. The Power Committee has been updating us at the Monthly General Meeting. To know more please attend the next meeting.
However if you have any specific issue that requires the attention of AEDC, our nearest AEDC Service Centre is located at:
Apo Area Office
No. 15 Lateef Jakande Crescent
Gudu District, Abuja.
Why do we have low water pressure in the mornings
The estate water supply comes from the water board. In times of extreme water scarcity, the estate pumps water from its reserves. At such times the pressure may not be strong.
Each property is billed separately. However if you have any specific issue to sort out with the board, their office is located at:
No. 7 Orlu Street
Area 3, Garki, Abuja.
How do I join a sports club in the estate?
Please contact the Sports Secretary using any of the Contact Forms on this website. You can also send a mail to email@example.com.
What is the Association doing about land speculators?
FCT Minister has placed a moratorium on all new developments in Games Village.
I am having difficulties paying my service charge
Here’s what you need to do. Visit the secretariat and ask to speak to the Manager. Please note that if left unpaid service charge arrears may accummulate and lead to dire consequences including court summons and property seal up orders. Even if you have no income, it almost always makes sense to contact the association and let us know your situation. We cannot waive your bill but we can give you advice on how to manage your current situation.
How do I contact Security in case of Emergency?
The Games Village Police Post – 0803 294 1792
How will be visitors be given access?
All visitors are screened at the gate and after confirmation from the resident, they are given access.
How do I pay my service charge?
- You can pay online using your debit card on this website. Please register as a new resident and pay for your appropriate property type.
- You can also use GTB 737 code via this website.
- Bank transfer to Zenith Acct. No. 1012215213 or Keystone Bank Acct. No. 1005380861
- Cash payment using bank teller – please provide teller to the Secretariat for receipt.
- POS at GVRAA Secretariat 8am – 5pm Mon – Fri and 8am – 12noon on Saturdays.
I have just taken the transfer of my property. How do I pay my service charge, electricity and water bills?
You may wish to to ensure that there are no old debts listed against your property and request for meter verification. Open a Support ticket here for proper guidance.
Where can I obtain a refuse Bin?
- You can purchase bins from AEPB Abuja Office. See Directions.
- Markets and retailers such as Sahad Stores, Next Cash & Carry.
What day is the refuse collected?
No fixed date for refuse collection but at least twice a week.
How do I obtain access cards for domestic staff?
Please apply online here.
If I am having a problem with a neighbour for a violation of the policies and guidelines, what can I do?
Residents should always first attempt to resolve any disputes amicably between themselves. If residents cannot resolve a situation between themselves, then they may contact the Management for assistance. You can also make a complaint here.
I wish to start building works, what are the requirements?
Please see the Manuals for renovation and construction for details. Download here.
I wish to use the children’s playground for an event, what are the requirements?
Please see the Function Notice Form here.
Phone number to contact in case of medical emergency
Precious Life Hospital – 0704 077 0876
Life In The Village
Games Village is a picturesque place with rolling hills, natural valleys and ravines. It’s breathtakingly beautiful. The serene environment sets it apart from other estates in the Kaura area.
Residents of the estate are responsible and friendly. Community life is vibrant in the many fun and relaxation spots around the estate. The purpose built Village Square is a melting pot of sorts – business centres, salons, shops, restaurants, drinking parlours etc. The estate also boasts of facilities such as good road network, sports facilities, hospital, pharmacies, supermarkets, police station and a fire service station.
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